Privacy Policy

Effective Date: June 30, 2025

1. Introduction

This Privacy Policy applies to Isla Lab Products, LLC, based in Guaynabo, PR. It describes which personal data we collect, how we use it, when we share it, and how you can exercise your rights. 

2. Information We Collect

• Device Information: IP address, browser type/version, device identifiers, time zone, cookie data, and browsing behavior for analytics and site optimization.

   

• Order Information: Name, billing/shipping address, email, phone, and payment data collected via the order forms. islalab.com
  

   

• Support/Contact Info: Any information shared when contacting sales, customer service, or technical support.

   

3. Usage of Your Information

• To process orders, deliver services, send invoices, and fulfill contractual obligations.

   

• To comply with legal requirements or respond to lawful requests.

   

• To send marketing communications if you have opted in.

   

• For analytics, fraud detection, and enhancing our website experience.

   

4. Sharing of Personal Data

We may share data with:

• Service Providers: Shipping, payment processors, fraud detection, analytics tools.

   

• Legal Authorities: To comply with subpoenas or protect rights and safety.

   

5. Cookies & Similar Technologies

We use cookies, web beacons, and similar tools for essential website functionality, analytics, performance, and advertising. Accepting cookies improves site experience; you may manage cookies via your browser settings.

6. Tracking & Do Not Track

We do not alter data practices based on Do Not Track browser signals. We may employ limited automated decision‑making for fraud prevention that does not significantly affect users. islalab.com

7. International Transfers

Data may be transferred and stored in locations outside Puerto Rico or the U.S.; we will apply controls to protect that data consistent with applicable laws.

8. Data Retention

We retain personal information as long as necessary to fulfill business or legal obligations, and according to your rights to request erasure where applicable.

9. Your Rights

You may request:

• Access to the personal data we hold

   

• Correction or deletion of your data

   

• Restriction of or objection to processing

   

• Withdrawal of consent to marketing
  Residents of Puerto Rico may also have additional rights under local law.

   

10. Changes to This Policy

We may update this policy as needed. The updated version becomes effective upon posting.

11. Contact Us

For privacy questions or requests, contact:
Isla Lab Products, LLC
Amelia Distribution Center, Lot 13 Diana Street, Guaynabo, Puerto Rico
Email: privacy@islalab.com; contactus@islalab.com
Phone: (787) 792‑2222